Privacy Policy
AssetLocka is operated by Assetlocka Ltd who knows that your privacy matters to you, and so we have established this privacy policy to let you know how we use your information. Our privacy policy is also subject to our Terms of service.
Information we collect
We do not collect personal information unless you voluntarily provide it to us. If during your visit to one of our websites you complete a form, send an e-mail, or perform some other transaction, this website may collect your name, company name, business address, business e-mail address, business phone number, business fax number, job title, industry sector, and/or credit card information.
To protect credit card numbers, we outsource this information to a certified payment processor via a hosted payment page on our website in accordance with PCI DSS regulations. The provider returns the credit card number to us as a token. We do not see, process or store customers' raw credit card information in any of our systems or databases. We are NDPR compliant and attest to such via an annual and quarterly vulnerability scans performed by and attested to by an outside agency.
Please note that there are instances where we share your volunteered information with third parties in order to fulfill your request.
We, like many companies that provide products and services to customers, may employ other companies and individuals to perform specific functions on our behalf. Examples include, but are not limited to: mail, and e-mail; address hygiene; credit card processing services; research that improves the quality of services or offers provided to you, including customer satisfaction surveys; or performing a credit check as part of your order. These providers have access to the information that they require to perform their functions but are strictly forbidden from using it for any other purposes. You may, however, "opt-out" of this use of your volunteered information at any time, but doing so may impair our ability to provide you with proper service and to process your orders.
This site also uses cookies. Cookies are small data files stored on your computer, and most browsers are set up to accept cookies by default. Cookies do not track any personal information, but we may use them to identify you as a past customer, for instance. We use third-party cookies, like Google, for analytics, and those third-party cookies may be placed on your computer. You can opt out of advertising cookies by clicking this link. We do not respond to web browser “do not track” signals. We do not collect data on your online activities over time across third-party websites.
Our servers automatically log some information that comes from you, like which browser you are using, your IP address, what IP address you came to AssetLocka from, and how you navigate within our site. This information cannot be used to identify you personally, but it helps us to determine if someone else is accessing your account without authorization.
We also track your usage history, such as your search history and which content you have accessed. This history lets you easily backtrack to a location you’ve previously visited.
If you receive emails from us, we use web beacon technology to track whether you have clicked on individual email advertisements.
How we use your information
We may use your personal information to personalize your profile, maintain AssetLocka, make improvements to the site, and to communicate with you. We will share your personal information with third parties only under the following conditions:
- Protection of rights.
- Disclosure by Law
When disclosure is required by law. For instance, we will disclose your personal information if we receive a court order instructing us to turn over data. We do not give your data to law enforcement unless they present us with a court order.To investigate suspected fraud, illegal activities, threats to any person, or violations of our Terms of Service.
We may share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce the Terms of Use for the Service, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iv) such action is appropriate to protect the rights, property or safety of Provider, its employees, users of the Service or others.
Asset transfers.
If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Provider’s assets, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Visitors to the Service will be given a reasonable notice prior to a change of ownership or control of user information held by us. If AssetLocka is purchased by or merged with another company. We will provide you with reasonable notice if that happens by updating this page.
Service Providers.
We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. We require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures. When we hire contractors to perform services for us. This includes companies that do payment processing, order fulfilment, catalogue printing and marketing for us. For instance, if you check out through Paystack or Flutterwave, we submit your personal information to them.
Product Offering
To provide products or services you have requested. Among other things, this includes order confirmations, invoices, and customer service communications.
For marketing purposes
Like to send you catalogues or marketing emails. AssetLocka may share your name and physical address but no other personally identifiable information with our third-party affiliates, to distribute third-party catalogues that may be of interest to you.
Donation
If you donate to any of AssetLocka’s charity partners at checkout, AssetLocka will give that charity partner your contact information.
Control of your information
If you do not want to us to share your personal information with our partners, receive catalogues, or marketing emails, you can unsubscribe by emailing us at [email protected]. Even if you do opt out, we may still use your personal information to communicate with you regarding your account, fulfil your orders, or if required by law. You may request us to correct, update or delete any of the information we have collected from you also by sending an email to us at [email protected] and we will attempt to fulfill your request. We may choose not to fulfill any request that we determine is unreasonable, unduly burdensome or impractical or that constitutes a threat to the privacy or rights of others. To deactivate your account, please email [email protected] or call us at 234-703-536-1770.
Your rights
You have the choice to share your personal data with us. You also have the right to request us to rectify or erase your personal data as far as this does not interfere with the execution of any contractual obligations. You acknowledge that a refusal to share data or a request to erase these data will make the delivery of certain services and/or products impossible. You can also request the processing of your personal data to be restricted.
You also have the right to object to the use of your personal data for purposes of direct marketing.
You can exercise your rights by contacting us in the following ways:
Phone : +234 (703) 536-1770
Email : [email protected]
Mail : 28b Madam Olaosun Okeshola Street, Lagos
Website : via the "Contact Us" link
Security
The personal information you provide us, including your payment information, is stored on access-controlled, secure servers, and the people who work on AssetLocka data are all required to keep your information confidential and secure. All data you submit to AssetLocka is stored in a PCI-compliant data centers. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure.
As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us through use of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems. In the event a security breach happens, we will promptly inform you.
Privacy of minors
We do not collect information from anyone that we know is a minor under 18. If we become aware that you are a minor under 18, your account is subject to cancellation and your data is subject to deletion.
Deleted data
When you cancel your account, your data will be deleted automatically within 30 days.
Duration of the Processing
We will store and process your personal data during the period necessary depending on the purposes of the processing, the contractual relationship between us and to comply with record retention laws and regulations.
Contact Information
If you have questions or concerns about our privacy policy, you may contact us at [email protected] or by any of the means outlined in "Your rights" section above.
Changes & Questions
This Privacy Policy may change from time to time and we will post all changes on this page. We will notify you if we change this policy by listing it on your account or by posting changes on this page. If you have any comments or questions about our privacy policy, email us at [email protected].
Mediation
You also agree that, in the event any dispute or claim arises out of or relating to your use of the Service or this Privacy Policy that you and Provider will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Lagos, Nigeria with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.
Questions? Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at the following address: [email protected].
Terms of Service
Please read the Terms of Use governing the use of the Service and the Service Features.